Privacy Policy & Cookies

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help the site remember your preferences and improve your experience.

How We Use Cookies

We use cookies on frequenciesofher.com for the following purposes:

1. Essential Cookies

These are necessary for the website to function properly — for example, helping with page navigation and access to secure areas.

2. Performance & Analytics Cookies

These cookies help us understand how visitors use our website (like which pages are visited most often) so we can improve it over time. We may use tools like Google Analytics for this purpose. These cookies do not collect personal data.

3. Functionality Cookies

These cookies allow the site to remember choices you've made, such as your name or preferences when filling out forms or booking sessions.

4. Third-Party Cookies

We may embed third-party tools (like Calendly for scheduling, or Stripe/PayPal for payments). These services may place their own cookies to function properly. We do not control these cookies directly, but we aim to only use trusted providers.

Your Choices

You can adjust your browser settings to disable cookies, but some parts of the site may not work as intended.

Updating This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our services. Any updates will be posted on this page with a revised "Effective Date."

If you have questions about this Cookie Policy or how your data is used, please contact us at: contact@frequenciesofher.com

Privacy Notice

1. Introduction

Frequencies of Her (collectively, the "Company," "we," "our," or "us") knows that you care about how your personal information is used and shared. We take your privacy seriously and want to outline the measures we employ in safeguarding your personal information.

This Privacy Notice covers the Company's treatment of information collected when you access our website at frequenciesofher.com or any other linked pages, features, content, or services offered from time to time by the Company in connection therewith (collectively, the "Website"). We recommend that you read this Privacy Notice carefully as it provides important information about your personal information and your rights under the law.

2. Whom This Privacy Notice Applies To

This Privacy Notice applies to information we collect:

on the Website; or
in communications between you and the Website.

It does not apply to information collected by any third party, including through any website or content that may link to or be accessible from or on the Website.

Please read this Privacy Notice, along with our cookie policy, carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, you must stop using the Website. By accessing or using the Website or using any of our services, you acknowledge that you have read and accept the practices and policies outlined in this Privacy Notice, our Terms of Use, and any other Company policies or agreements in place at that time. We reserve the right to make changes to this Privacy Notice from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check periodically for updates.

3. Users Must Be At Least 18

Users of our Website must be at least 18 years old; any user under 18 is not authorized. Our Website is not targeted to children under age 18. Additionally, we do not knowingly collect any personal information from children under 18 years of age.

If you have reason to believe that a child under the age of 18 has provided personal information to the Company through this Website, please contact us, and we will endeavor to delete that information from our databases.

4. Information We Collect and How We Collect It

We collect several types of information from and about users of the Website, including information:

by which you may be personally identified, such as name, postal address, e-mail address, phone number, or any other identifier by which you may be contacted online or offline ("personal information");
you may submit to us, including any content;
about your preferences and demographics;
geolocation, including precise and regional;
about you individually but does not identify you;
about your internet connection, the equipment you use to access our Website, and Website usage details;
account information and login credentials;
chat modules, messaging and email data, including related metrics;
occupation history;
date of birth;
credit card information and other payment processing information;
financial and economic information;
gender.

We collect this information:

directly from you when you provide it to us, such as when you create an account, or contact us with inquiries; and
automatically as you use the Website. Information collected automatically may include usage details, and information collected through cookies.

By voluntarily providing us with any such information, you are consenting to our use of it in accordance with this Privacy Notice. You can choose not to provide us with certain information, but then you may not be able to take advantage of many features or opportunities.

Automatically Collected Information

Upon engaging the Website or services, the Company automatically receives and records information on our server logs from your browser, including but not limited to your IP address, the type of browser used, cookie information, the page you requested, and duration of activity on our Website. The Company may store such information itself or such information may be included in databases owned and maintained by Company affiliates within our corporate family, agents, third-party vendors, or service providers. This information may be used to customize the content you see on our Website or to communicate with you about opportunities. This information provides us with the type of user who is accessing our Website and certain browsing activities of that user. We may make extensive use of this data at an aggregated level in order to understand, among other things, how our Website is being used. The Company may share this data with its affiliates within our corporate family, agents, third-party vendors, service providers, and business partners. The Company may also disclose aggregated user statistics in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes. Please note that we have the ability to retain any data that you provide or that we collect on our Website, even if you have not created an account, logged in, or if you do not use our Website.

We use "cookies" and other tracking technologies to improve your experience and to save you time when visiting the Website. Cookies are little tags that are placed onto your computer. We assign a cookie to your computer when you first visit us in order to enable us to recognize you each time you return. Cookies allow us to customize the Website to your individual preferences in order to create a more personalized experience. On most web browsers, you will find a "help" section on the toolbar. Please refer to this section for information on how to receive notification when you are receiving a new cookie and how to turn cookies off. For more information on our use of cookies and the data they collect, see our cookie policy on our website.

Do Not Track

We may track users' use of the Website, but because there is no common understanding of what a "Do Not Track" signal is supposed to mean, we will not respond to browser Do Not Track (DNT) signals. For more information on DNT settings generally, please visit https://allaboutdnt.com.

5. How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

To provide the Website and its contents to you.
To process transactions and fulfill orders, including billing and collections.
To register a user.
To provide you with marketing and promotions, and for us to audit the same.
To provide you with information, opportunities, or services, including customer support, that you request from us.
To provide you with notices about your account, promotions, or other agreements.
To carry out our obligations and rights arising from any contracts entered into between you and us.
To defend against claims and litigation.
To enforce our policies and protect against security incidents, including to prevent fraud, malicious, deceptive, or illegal activity.
To notify you about changes to the Website or any products or services we offer to provide through it.
To fulfill any other purpose for which you provide it.
In any other way we may describe when you provide the information.
For any purpose with your consent.

You may notify us to opt-out from receiving certain marketing emails and each marketing email will include an opt-out button or unsubscribe link.

6. Disclosure of Your Information

The Company is not in the business of selling your information. We have the right to disclose aggregated information about our users, and information that does not identify any individual. We may disclose personal information that we collect or you provide in accordance with this Privacy Notice:

To our subsidiaries and affiliates within our corporate family.
To contractors, service providers, vendors, and other third parties we use to support our business.
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company's assets, whether as a going concern or as part of a bankruptcy, liquidation, or similar proceeding, in which personal information held by the Company about our Website users is among the assets transferred.
To fulfill the purpose for which you provide it.
For any other purpose disclosed by us when you provide the information.
To our professional advisors, including lawyers, accountants, consultants, security professionals, and other similar parties when disclosure is reasonably necessary.
With your consent.
To third-party advertising partners who may use data to serve ads for us and provide us with analytics.
To third-party vendors who may use data to provide you additional services and products.

We may also disclose your personal information:

To comply with a subpoena, court order, administrative or governmental order, or any other requirement of law.
If the Company, in its sole discretion, deems it necessary in order to protect its rights or the rights of others, to prevent harm to persons or property, to fight fraud and credit risk.
To enforce or apply our Terms of Use, and other agreements or policies, including for billing and collection purposes.

7. Data Security

No Internet or e-mail transmission is ever fully secure or error free. In particular, e-mail or forms sent to or from this Website may not be secure. Therefore, you should take special care in deciding what information you send to us via e-mail or through a form. Please keep this in mind when disclosing any personal information to the Company via the Internet. Your account personal information is protected by a password for your privacy and security. You are responsible for protecting against unauthorized access to your account and personal information by selecting and protecting your password appropriately and limiting access to your computer and browser by signing off after you have finished accessing your account. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

8. Links to Other Websites

This Privacy Notice applies only to the Website. This Website may contain links to other websites not operated or controlled by the Company (the "Third Party Sites"), e.g., Facebook, Twitter, Instagram, YouTube, LinkedIn, and TikTok. The policies and procedures we described here do not apply to the Third Party Sites. The links from this Website do not imply that the Company endorses or has reviewed the Third Party Sites. We suggest contacting those sites directly for information on their privacy policies.

9. Social Media

We use social media plug-ins (e.g., Facebook, Twitter, Instagram, TikTok). These features may collect your IP address and/or other information as set forth in each social media platform's Privacy Notice, which page you are visiting on our Website, and may set a cookie to enable the feature to function properly. The Company also has a presence on some social media platforms, such as Facebook, Twitter, Instagram, and TikTok. Through our accounts on social media platforms, we may in some instances collect personal information when you interact with the Company accounts or otherwise communicate with us through those accounts or on these platforms. Any information that you post on social media is governed by each social media platform's privacy notices, and any personal information that we collect via our social media accounts or on our Company forums will be processed in accordance with this Privacy Notice.

10. Other Terms and Conditions

Your access to and use of this Website is subject to the Website's Terms of Use.

11. Contact Us

To keep your personal information accurate, current, and complete, please contact us as specified below. We will take reasonable steps to update or correct personal information in our possession that you have previously submitted via this Website. Note that you may also manage your communications preferences and the receipt of any commercial communication by clicking the "unsubscribe" link included at the bottom of all emails from the Company.

If you have any questions or concerns regarding this Privacy Notice and our privacy practices, please send us a detailed message to contact@frequenciesofher.com and we will make every effort to resolve your concerns. Frequencies of Her is based in the United States.

12. International Transfers

The Company will primarily store your information in the United States. Where applicable, to facilitate our global operations, we may process personal information from around the world, including from other countries in which the Company has operations, in order to provide the Website.

If you are accessing or using our Website or otherwise providing personal information to us, you are agreeing and consenting to the processing of your personal information in the United States and other jurisdictions in which we operate.

13. Your State Privacy Rights

As a United States-based business, we are committed to complying with applicable state privacy laws. Residents of certain U.S. states may have additional rights regarding their personal information, including but not limited to:

Georgia — Frequencies of Her is based in Georgia. While Georgia does not currently have a comprehensive consumer privacy law equivalent to the CCPA, Georgia residents are protected under the state's data breach notification law (O.C.G.A. § 10-1-912), which requires businesses to notify affected individuals in the event of a data breach involving personal information. Georgia residents may also exercise the rights described elsewhere in this Privacy Notice, including requesting access to, correction of, or deletion of their personal information by contacting us as described in Section 11.
Other States — Other U.S. states may grant residents similar rights, including the right to know what personal information is collected, the right to request deletion, and the right to opt out of certain data processing activities.

To exercise any of these rights, please contact us using the methods described in Section 11 of this Privacy Notice. We will respond to your request within the timeframe required by applicable law.

14. Your General Data Protection Regulation Rights

Although Frequencies of Her is based in the United States, we recognize that visitors to our Website may be located in the European Economic Area ("EEA"), the European Union ("EU"), or the United Kingdom ("UK"). The General Data Protection Regulation ("GDPR") grants certain rights to individuals in those regions regarding the control, disclosure, and use of their personal information. In summary, those rights include the right to: fair processing of information and transparency over how we use your personal information, request access to the information we hold about you, request correction of any mistakes in your information, request erasure of your personal information in certain situations, and object to the processing, use, and automation of your data.

For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner's Office ("ICO") on individuals' rights under the GDPR. If you would like to exercise any of those rights, please contact us using the methods described in Section 11 of this Notice.

Transfer of Information Outside the EEA

As a U.S.-based company, we store and process personal information primarily in the United States. If you are accessing our Website from the EEA, EU, or UK, please be aware that the United States may not have the same data protection laws as your region. However, any transfer of your personal information will be subject to applicable safeguards as permitted under Article 46 of the GDPR, designed to help safeguard your privacy rights and provide remedies in the unlikely event of a misuse of your personal information. To obtain a copy of such safeguards, please contact us using the methods described in Section 11 of this Notice.

If you would like further information, please contact us using the methods described in Section 11 of this Notice.

How To File a Complaint Under GDPR

The GDPR also gives you the right to lodge a complaint with a supervisory authority, in particular in the EU (or EEA) state where you work, normally live, or where any alleged infringement of data protection laws occurred. If you are a U.S. resident, you may also contact your state's attorney general or the relevant state privacy authority.